Frequently Asked Questions

Weight Limit?

Q: How much weight can the HoverHooks hold?

A: Each HoverHooks should have no more than 7.5 lbs each, because we don't want customers lifting overly heavy bins above their head. Thus, a large bin using 4 HoverHooks should be 30 lbs or less.

Wood Beams?

Q: Can I still use the HoverHooks if I don't have a drywalled ceiling and only have wooden beams?

A: Yes. You will use the installation tool to match the bin sizing and beam spacing at the same time. Also, if your beams are thin, each bracket has a centered divot on the backside you can drill out for attaching the fasteners to the beams. Thus, rather than using 4 screws per bracket you would be using 2 screws per bracket.

Tools Needed?

You will need:

1. 1/10 inch drill bit and power drill.

2. Screw driver (flat or Phillips head) or socket driver.

3. Hammer.

4. Step stool or ladder to reach ceiling.

Colors?

Q: Do the HoverHooks come in different colors?

A: No, all HoverHooks are white at this time.

Shipping Time?

Q: How long does shipping take?

A: All orders are fulfilled and shipped the day after the order. Shipping typically takes 3-5 days. You will receive a tracking number to follow your order.

Shipping Costs?

Q: How much is shipping?

A: At this time shipping is free within the United States.

Taxes?

Q: How much are sales tax?

A: At this time we will cover the taxes, so the price you see is the price you pay.

International Sales?

Q: Can I order the HoverHooks outside the United States?

A: At this time no. Please email us if you desire shipping outside the US and we may reconsider in the future.

Sellers?

Q: Where can I buy the HoverHooks?

A: This website is the exclusive seller for the HoverHooks.