Frequently Asked Questions
Weight Limit?
Q: How much weight can the HoverHooks hold?
A: Each HoverHooks should have no more than 6.25 lbs each, because we don't want customers lifting overly heavy bins above their head. Thus, a large bin using 4 HoverHooks should be 25 lbs or less. This is more than enough capacity for almost all of your storage needs. If you have something really heavy, store it on the floor.
Wood Beams?
Q: Can I still use the HoverHooks if I don't have a drywalled ceiling and only have wooden beams?
A: Yes. You will use the installation tool to match the bin sizing and beam spacing at the same time. Also, if your beams are thin, each bracket has a centered divot on the backside you can drill out for attaching the fasteners to the beams. Thus, rather than using 4 screws per bracket you would be using 2 screws per bracket.
Tools Needed?
You will need:
1. 1/10 inch drill bit and power drill.
2. Screw driver (flat or Phillips head) or socket driver.
3. Hammer.
4. Step stool or ladder to reach ceiling.
Colors?
Q: Do the HoverHooks come in different colors?
A: No, all HoverHooks are white at this time.
Shipping Time?
Q: How long does shipping take?
A: All orders are fulfilled and shipped the day after the order. Shipping typically takes 3-5 days. You will receive a tracking number to follow your order.
Shipping Costs?
Q: How much is shipping?
A: At this time shipping is free within the United States.
Taxes?
Q: How much are sales tax?
A: At this time we will cover the taxes, so the price you see is the price you pay.
International Sales?
Q: Can I order the HoverHooks outside the United States?
A: At this time no. Please email us if you desire shipping outside the US and we may reconsider in the future.
Sellers?
Q: Where can I buy the HoverHooks?
A: This website is the exclusive seller for the HoverHooks.